Privacy Policy
Effective Date: December 13, 2024
Welcome to Peno! Your privacy is important to us. This Privacy Policy explains how Peno (“we,” “our,” or “us”) collects, uses, and protects the personal information you provide when visiting our website https://peno.site (the “Website”).
We are committed to ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy laws. By using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not access or use our Website.
For questions or concerns about this Privacy Policy or your personal information, please contact us using the details below:
Contact Information:
- Street Address: 38 Vincent St, Rockville Centre, New York
- Phone Number: (516) 208-5004
- Email: info@peno.site
1. Information We Collect
We collect personal information to provide you with a seamless shopping experience, improve our services, and communicate effectively. This information is collected when you interact with our Website, sign up for our newsletter, make a purchase, or contact customer support.
1.1 Information You Provide to Us Directly
When you place an order, create an account, subscribe to our newsletter, contact customer service, or engage with our Website, you may provide the following information:
- Personal Identifiers: Name, address, phone number, and email address.
- Payment Information: Your credit or debit card details (processed securely by trusted third-party payment processors).
- Account Information: Username and password if you create an account.
1.2 Information Collected Automatically
We may automatically collect certain information about your visit to our Website through cookies, web beacons, or other technologies, including:
- Device Information: IP address, device type, operating system, browser type, and browser version.
- Usage Data: Pages visited, time spent on our Website, referring websites, and other diagnostic information.
- Cookies and Tracking Technologies: Cookies are used to recognize your device and preferences during visits and to improve functionality, navigation, and personalization.
You can adjust your browser settings to refuse cookies, but certain features of our Website may not function properly without them.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Process Your Orders
We use your information to process and fulfill your order, including sending you order confirmation, updates, and delivery notifications.
2.2 To Provide Customer Support
Your information allows us to respond to inquiries, resolve any issues with purchases, and ensure the best possible shopping experience.
2.3 To Improve Our Services and Website
We continuously strive to improve our Website and services. We use customer feedback and usage data to analyze trends and enhance user experience.
2.4 To Send Marketing Communications
With your consent, we may send promotional emails or newsletters about our latest products, offers, and updates. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.
2.5 To Ensure Legal and Security Compliance
We may use your information to comply with legal obligations, enforce our terms, prevent fraud, and ensure the security of our services and users.
3. Sharing Your Information
We value your trust and will never sell, lease, or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Third-Party Service Providers
We may share personal information with trusted third-party vendors or service providers to perform services on our behalf. These may include payment processors, delivery services, website hosting providers, marketing services, and IT support.
3.2 Legal Requirements
We may share your information when required to do so by law, regulation, or legal process, or to protect our legal rights, property, or safety, as well as the safety of our users.
3.3 Business Transfers
In the event of a merger, acquisition, sale, or reorganization, your personal information may be transferred to the new entity as part of the transaction.
4. Data Security
We take the protection of your personal information seriously and implement reasonable security measures to protect your data from unauthorized access, loss, misuse, or alteration. Our security practices include the use of encryption, firewalls, and secure server technologies.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. By using our Website, you acknowledge and accept these risks.
5. Your Privacy Rights
Depending on your location, you may have specific rights regarding your personal data under applicable laws such as the GDPR or CCPA. These rights include the following:
5.1 Right to Access
You have the right to request access to the personal data we hold about you and the details of how we process it.
5.2 Right to Rectification
You may request corrections to inaccurate or incomplete personal information.
5.3 Right to Erasure (Right to be Forgotten)
You can request that we delete your personal data, subject to certain conditions and legal obligations.
5.4 Right to Restrict Processing
You may request that we limit processing of your personal data under certain circumstances.
5.5 Right to Data Portability
You may request that we provide your personal data in a format that allows you to transfer it to another service provider.
5.6 Right to Object to Processing
You can object to the processing of your personal information for direct marketing purposes or other specific purposes.
To exercise any of these rights, please contact us at info@peno.site.
6. Retention of Your Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, tax, accounting, or other compliance purposes. When we no longer need your information, we will securely delete or anonymize it.
7. Third-Party Websites and Links
Our Website may contain links to third-party websites, services, or tools. Please note that we are not responsible for the privacy practices, policies, or actions of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience, analyze usage, and provide personalized services. You can manage cookie preferences through your browser settings or through our cookie consent tools.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect upon posting to our Website with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions about this Privacy Policy, your information, or our practices, contact us directly:
- Street Address: 38 Vincent St, Rockville Centre, New York
- Phone Number: (516) 208-5004
- Email: info@peno.site